Jobs

We are looking for a dedicated Customer Experience Executive to join our team. In this role, you will be the face and voice of the company, ensuring a smooth and satisfying customer journey. You’ll handle customer inquiries through various channels, resolve issues efficiently, and ensure every interaction leaves a positive impression.
This is a full-time on-site position, requiring excellent communication, empathy, and attention to detail. You will also play a role in analyzing customer feedback and contributing to service improvements. 

About the Job:

Career Level: Experienced (Non-Manager)
Experience Needed: 1 To 3 Years
Gender: Male
Education Level: Bachelor's Degree
Salary: After the interview (starting from 6000 EGP)
Work Type: Full-Time (On-site)
Work Hours: 9 hours per day

Must Have:

• Excellent command of Arabic and a goodworking knowledge of English (spoken and written).
  
• Strong communication and interpersonal skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Fast learner with the ability to understand and explain product features to customers.
• Proficient in handling CRM tools, support platforms, or similar systems.
• Excellent handling and follow-up skills.
  

Key Responsibilities:

• Handle customer inquiries, complaints, and requests via social media, phone calls, and email.
• Ensure all requests are resolved and tickets are closed only when the customer is fully satisfied.
• Maintain up-to-date knowledge of our products, services, and their technical specifications.
• Assist walk-in customers and visitors at the company office in a professional manner.
• Support customers who pick up orders from the office, including greeting, guiding, and documenting their visit if needed.
• Monitor and analyze customer feedback to improve service quality and enhance customer satisfaction.
• Collaborate with internal teams to ensure consistent and accurate information is provided to customers.

Preferred Qualifications:

• Previous experience in electronics or tech products (a geek mindset is a plus!).
• Strong research skills and curiosity to stay up to date with product updates and market trends.
• Analytical thinking with attention to customer behavior and feedback.

If you're passionate about technology, committed to service excellence, and eager to grow in a dynamic environment — we'd love to meet you!

We’re looking for a passionate and proactive People & Culture Partner to join our team on a part-time basis. In this role, you’ll own the end-to-end employee experience — from sourcing and hiring to building a vibrant startup culture. You’ll work closely with the founders to ensure the team grows with the right talent, systems, and energy. 

Key Responsibilities:

• Lead the recruitment process: sourcing, screening, and scheduling interviews.
• Own onboarding and off boarding processes.
• Maintain and update employee records and contracts.
• Process and track payroll, attendance, and time-off requests.
• Build and promote a positive, collaborative, and fun team culture.
• Act as the go-to person for employee support, questions, and feedback.
• Suggest and implement people-focused policies, workflows, and systems.

Job Requirements:

• 2+ years of experience in HR, People Ops, or Talent Acquisition.
• Excellent communication skills, written and verbal (English & Arabic).
• Strong organizational and problem-solving skills.
• Ability to work independently and handle multiple priorities.
• Familiarity with modern HR tools (Google Workspace, Notion, or Trello is a plus).
• Experience in a startup or fast-paced environment is a big advantage.

Bonus:

• You’ve helped build a culture from scratch.
• You’re passionate about people, not just processes.

Employment Type:

Part-Time / Remote or Hybrid (Flexible hours)​

 The E-Commerce Data Entry Specialist plays a pivotal role in managing and maintaining product information on the company’s e-commerce platform. This involves uploading product data, sourcing images, writing accurate product descriptions, and ensuring consistency and precision in all listings.

The ideal candidate has proven experience in data entry, a keen eye for detail, familiarity with graphics tools, and a self-starter attitude. This position offers growth opportunities in platform maintenance and online marketing strategies, contributing directly to the company’s success.