Open Box Products FAQ

What is Ennap Open Box Products?

These are products that are returned from customers because they changed their minds or any error occurred during shipping, or products in which any damage occurred to the product box during shipping or import.

How can I understand a product's condition?

Since each item is unique, we use detailed descriptions to help you better understand the item condition, by describing its appearance, functional qualities, accessories and packaging condition. We provide all the detailed information on the product condition right on the product detail page, to help you make your decision. Depending on the item condition.

Are the products guaranteed? 

Yes, all products are guaranteed for a minimum of 3 months.

Why buy (discounted Open Box) products?

1- Discounted products at excellent prices.
2- Completely like new.
3- Products guaranteed for a period of no less than 3 months.
4- Each product is carefully examined and tested before being offered for sale.
5- The condition of each product is explained in detail while it is offered for sale.
6- The product can be shipped to anywhere in Egypt and inspected with the representative before receipt.
7- The product can be collected from our office and inspected before receipt.
8- Full technical support after purchasing the product.

How do I buy (discounted Open Box) products?

You can purchase through the Add to Cart button on the product page, then specify shipping to the address or receipt from the office.

How can I return my product if I am not satisfied?

Your Ennap Open Box purchases are covered under Ennap Returns Policy Returns Policy. Just like with any Ennap purchase you make, if you are unsatisfied with the product for any reason, you can return the item in accordance with Ennap Returns Policy.

Frequently asked questions

What is Ennap Open Box Products?

These are products that are returned from customers because they changed their minds or any error occurred during shipping, or products in which any damage occurred to the product box during shipping or import.

How can I understand a product's condition?

Since each item is unique, we use detailed descriptions to help you better understand the item condition, by describing its appearance, functional qualities, accessories and packaging condition. We provide all the detailed information on the product condition right on the product detail page, to help you make your decision. Depending on the item condition.

Are the products guaranteed?

Yes, all products are guaranteed for a minimum of 3 months

Why buy (discounted Open Box) products?

1- Discounted products at excellent prices.
2- Completely like new.
3- Products guaranteed for a period of no less than 3 months.
4- Each product is carefully examined and tested before being offered for sale.
5- The condition of each product is explained in detail while it is offered for sale.
6- The product can be shipped to anywhere in Egypt and inspected with the representative before receipt.
7- The product can be collected from our office and inspected before receipt.
8- Full technical support after purchasing the product.

How do I buy (discounted Open Box) products?

You can purchase through the Add to Cart button on the product page, then specify shipping to the address or receipt from the office.

How can I return my product if I am not satisfied?

Your Ennap Open Box purchases are covered under Ennap Returns Policy Returns Policy. Just like with any Ennap purchase you make, if you are unsatisfied with the product for any reason, you can return the item in accordance with Ennap Returns Policy.