- You can cancel the order (before shipping) by logging into your account > clicking on the order number > then clicking the cancel button, Or by contacting us.
- You can cancel the order after shipping only by contacting us
- We have a office where you can receive the order (after placing the order)
The office address is: 72 Hassan El Mamoun, Nasr City, Cairo.
- You can also return the order, get a refund and service the devices through the office.
There are no installment plans currently, and we hope that will be available soon
we do not support payment through valU
Within each product page you will find warranty information
We provide some products upon request. You can place an request for the product through the link and we will contact you to confirm
We only sell 100% original and authentic products.
We handle delivery through Multiple carriers such as mylerz, trood. Our delivery partners are committed to ensure a smooth delivery process for you.
Currently we only ship orders to Egypt.
- If you select pickup from office , the order will usually be ready for collection within two hours, You will also receive a call or SMS to confirm that the order is ready.
- If you select delivery to the address, you can find out the approximate arrival times of orders through the link.