DELL Pro 15 Essential PV15250 Laptop - Intel Core i5-1334U, 8GB DDR4, 512GB SSD, 15.6-inch FHD 120Hz, DOS
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Return & Exchange Policy
At Ennap.com, we value our customers' satisfaction and strive to ensure a comfortable and secure shopping experience. Therefore, we offer a flexible return and exchange policy to ensure your complete satisfaction with your purchases.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
Return Policy
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Return Period:
- You can request a return within 14 days from the date of receiving the order.
- The product must be in its original condition, unused, with all accessories and original packaging.
- Unfortunately, we cannot accept returns for digital products or gift cards.
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Return Conditions:
- The product must be unused, undamaged, and in its original condition.
- All accessories and tools included with the product must be returned.
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How to Request a Return:
- You can submit a return request via your account or contact us.
- We will provide details on how to send the product back to us after verifying the request.
- Refund Process:
- Once we receive and inspect the product, we will issue a full refund to the original payment method within 7-14 business days.
- You may be responsible for shipping costs if the return is not due to an error on our part.
- In the case of payment by prepaid bank cards, 3% may be deducted from the refund due to bank processing fees.
Exchange Policy
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Exchange Period:
- You can request an exchange within 14 days from the date of receiving the order.
- The product must be in its original condition and unused.
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Exchange Conditions:
- The product must be unused, undamaged, and in its original condition with all accessories and original packaging.
- The exchange will be for another product in the same category or a different product of equal value.
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How to Request an Exchange:
- You can submit an exchange request by
- via your account or contact us.
- We will provide details on how to send the product back to us after verifying the request.
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Additional Terms:
- If there is a price difference between the products, it will either be added to the invoice or refunded to you.
- The customer is responsible for shipping costs if the exchange is requested due to personal preference.
Note: We reserve the right to modify or update this policy at any time. Customers will be notified of any significant changes to this policy.
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Shipping Policy
| Delivered anywhere in the Egypt |
| 100% money back guarantee. |
| Same day delivery available (Cairo,Giza). If ordered before 5pm on weekdays |
| Shipping to the address or collection from our office is available |
Shipping costs
| Orders over 5000 Free. not include some states! |
| prices for states appear when you select the governorate |
| Pick from our Office is free |
| Price may be higher for same day delivery |
Dispatch & delivery timings
Saturday to Thursday
Orders made Saturday to Thursday before 5pm each day will be dispatched the same day. Delivery arrival depends on the shipping location.
Weekends and holidays deliveries
Delivery is not made on Fridays, except in rare and exceptional cases.
Delivery is not made on official holidays, except in rare and exceptional cases.
The orders can be received from our office on Fridays and official holidays, in exceptional cases after coordination.
delivery time schedule for the governorates (approximate)
| Cairo, Giza, Alex: 24 - 48 Hour |
| Delta: 48 - 72 Hour |
| Upper Egypt: 72 - 5 days |
If you have further questions and inquiries، You can visit help page or contact us.
Product Details
Product Details
Dell Pro 15 Essential business laptop pairs a ten-core Intel Core i5-1334U processor with a 512GB SSD and a 15.6-inch Full HD display at 120Hz, in a slim design with a durable chassis.
The Dell Pro 15 Essential (model PV15250) is built for daily business work and small companies that need a dependable machine at a practical price. The 13th-generation Intel Core i5-1334U runs ten cores and belongs to Intel's low-power (U) class made for office work and mobility, handling spreadsheets, documents, a browser full of tabs, and video meetings efficiently while the laptop stays relatively quiet and cool. Intel UHD Graphics handles the display, video playback, and external monitor output.
The 15.6-inch WVA IPS panel runs at 1920×1080 with 250 nits of brightness and an anti-glare finish that cuts office lighting reflections. It also runs at 120Hz — a refresh rate rarely found in this class of business machine — making document scrolling, cursor movement, and system transitions smoother and easier on the eyes through a long working day.
Storage is handled by a 512GB SSD on the fast M.2 PCIe NVMe interface for quick boot and instant file access, paired with 8GB of memory for everyday office work. The Carbon Black chassis weighs up to 1.90 kg and starts at 16.96mm thick, with a 41Wh battery and a 65W power adapter, plus a built-in SD card slot and Wi-Fi 6. It ships with DOS and no preinstalled Windows, giving you the freedom to install the operating system you prefer.
Dell Pro 15 Essential Key Features:
- 13th-Gen Intel Core i5-1334U processor: Ten cores from Intel's low-power class, designed to balance performance and battery life for business work and mobility.
- 15.6-inch 120Hz display: A WVA IPS Full HD panel with 250 nits of brightness and an anti-glare finish, plus a 120Hz refresh rate uncommon in business laptops that makes scrolling and interface motion noticeably smoother.
- 512GB PCIe NVMe SSD: Fast system boot and instant access to office files and applications.
- Slim design with a durable chassis: A maximum weight of 1.90 kg and a thickness of 16.96 to 18.99mm, with a Carbon Black exterior suited to daily travel between desk and meetings.
- 41Wh integrated 3-cell battery: Paired with a light, easy-to-carry 65W power adapter.
- Built-in SD card slot: Move files from cameras and memory cards directly, with no external reader needed.
- Wi-Fi 6 with MU-MIMO: A Realtek Wi-Fi 6 2x2 card with Bluetooth support for stable connections in network-crowded office environments.
- Practical business ports: An HDMI port, a USB-A port at 5Gbps, a USB-C port, a USB 2.0 port, a universal audio jack, and a dedicated charging port.
- Precision Touchpad: Accurate response with full support for system gestures.
- 720p camera with a built-in microphone: For everyday video meetings through your work applications.
Connectivity & Compatibility:
| Item | Details |
|---|---|
| Wireless | Realtek Wi-Fi 6 RTL8852BE (802.11ax), 2x2 with MU-MIMO |
| Bluetooth | Built-in Bluetooth |
| USB-A port | 1x at 5Gbps (USB 3.2 Gen 1) |
| USB 2.0 port | 1x at 480Mbps |
| USB-C port | 1x at 5Gbps, data transfer only |
| External display | HDMI 1.4 |
| Card reader | SD card slot |
| Audio | Universal audio jack |
| Charging | Dedicated power jack via 65W adapter |
| Wired network | Not available |
| Fingerprint reader | Not available |
Technical Specifications:
| Specification | Details |
|---|---|
| Model | Dell Pro 15 Essential, PV15250 |
| Processor | 13th-Gen Intel Core i5-1334U, 10 cores |
| Graphics | Intel UHD Graphics, integrated |
| Memory | 8GB |
| Storage | 512GB M.2 PCIe NVMe SSD |
| Display | 15.6-inch, non-touch, FHD 1920×1080, 120Hz, WVA IPS, anti-glare, 250 nits |
| Keyboard | English US, non-backlit |
| Touchpad | Precision Touchpad |
| Camera | 720p at 30fps, single integrated microphone |
| Audio | Two tuned speakers |
| Wireless | Realtek Wi-Fi 6 RTL8852BE 2x2 802.11ax with MU-MIMO and Bluetooth |
| Battery | 41Wh, 3-cell, integrated |
| Power adapter | 65W |
| Operating system | DOS (no preinstalled OS) |
| Chassis | Plastic exterior shell |
| Color | Carbon Black |
| Dimensions | Width 358.50mm, depth 235.56mm, thickness 16.96 to 18.99mm |
| Weight | Up to 1.90 kg |
Specifications
Specifications
Warranty information
Warranty information
| Warranty Period | 1 Year |
| Warranty Type | Local Agent Warranty |
| Warranty Coverage | All manufacturing defects |
FAQs
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What does Local Agent Warranty mean? This means that the product was imported from outside Egypt through the local agent. |
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When does the warranty start and how is it activated? The warranty starts from the date of purchase of the product, and is automatically activated by us from the date of purchase. |
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Does the warranty cover damage caused by misuse? The warranty does not cover damage resulting from improper use, such as breakage or exposure to liquids (unless the product is water-resistant and used within the specified conditions). |
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Is technical support available? Yes, we provide free technical support to answer any questions related to the product's usage. |
Customers Reviews
Customers Reviews
Product FAQs
Product FAQs
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| General | |
Brand |
DELL
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SKU Internal product code
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9877151
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| Display | |
Display Type |
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Screen Size |
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| Processor | |
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Storage Type |
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System Memory (RAM) |
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Graphics Type |
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Operating System |
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Headphone Jack |
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| Power | |
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Power Adapter |
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Front-Facing Camera |
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Backlit Keyboard |
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