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eufy Robot Vacuum Omni C20 docked in its all-in-one station
eufy Robot Vacuum Omni C20 and station, angled view
eufy Robot Vacuum Omni C20 and station, side angled view
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eufy

eufy Robot Vacuum Omni C20

29,999 EGP 36,999 EGP
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Color:Black
What Are Mobile Phone Activation Fees in Egypt?
As of January 2025, customs and tax fees are applied to mobile phones imported from abroad. These are officially referred to as “Phone Activation Fees.”
These fees are paid once only, calculated at approximately 38.5% of the device’s value, and must be paid through the official "Telephony" app within 90 days of activating the device in Egypt.
Do All Devices on Your Website Include These Fees?

No. At Ennap.com, we provide two clear options depending on your needs:

- Local Warranty Devices: These devices come with fully paid fees, and you won’t need to pay anything extra after purchase.
- International Devices (without local warranty): These may not have their fees paid, but for some products, we offer a fees-paid version at a discounted price.
Will I Need to Pay Anything Later If I Choose a Fees-Paid Device?
No. If you choose the fees-paid version, the price displayed on the website includes all government fees. No additional payments or steps are required.
What’s the Difference Between a Fees-Paid and a Non-Paid Device?
- Fees-Paid: Ready for immediate use in Egypt. No further actions or payments required.
- Not Paid: Works for 90 days only in Egypt, after which you’ll need to pay the activation fee via the Telephony app to avoid service interruption.

How Do I Know If a Device Has the Fees Paid?The fee status is clearly mentioned on each product page—either in the product description or among the available purchase options.

What Is the Value of the Fees?
The fees vary depending on the device model. You can:

  • Contact us directly to check the fee for a specific device.
  • Or visit our Help Center to view the official fee values.

Who Sets the Fee Amount, and Can It Change?Fees are set by the National Telecom Regulatory Authority 
Each model has a fixed amount, though the government may update values periodically.

How Do I Pay the Fees If I Choose a Device Without Paid Fees?
Fees are paid through the official “Telephony” app:

  1. Download the app.
  2. Enter the IMEI number of your device.
  3. Pay using a bank card or another available payment method.

What Happens If I Don’t Pay the Fees After 90 Days?
Your device’s cellular services (calls, mobile data, SMS) will be suspended. It will only work again after the fee is paid via the app.

Can I Buy the Device Now and Pay the Fees Later?
Yes, you have a legal grace period of 90 days from the date of activation inside Egypt to pay the fee via the Telephony app.

 

🔔 At Ennap.com, we believe in full transparency.
We clearly show all options so you can choose what best fits your needs.
If you have any questions, feel free to contact us via WhatsApp or customer support.
Shop with confidence and pay your way

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Return & Exchange Policy

At Ennap.com, we value our customers' satisfaction and strive to ensure a comfortable and secure shopping experience. Therefore, we offer a flexible return and exchange policy to ensure your complete satisfaction with your purchases.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.


Return Policy

  1. Return Period:

    • You can request a return within 14 days from the date of receiving the order.
    • The product must be in its original condition, unused, with all accessories and original packaging.

    • Unfortunately, we cannot accept returns for digital products or gift cards.

  2. Return Conditions:

    • The product must be unused, undamaged, and in its original condition.
    • All accessories and tools included with the product must be returned.

  3. How to Request a Return:

    • You can submit a return request  via your account or contact us.
    • We will provide details on how to send the product back to us after verifying the request.

  4. Refund Process:
  • Once we receive and inspect the product, we will issue a full refund to the original payment method within 7-14 business days.
  • You may be responsible for shipping costs if the return is not due to an error on our part.
  • In the case of payment by prepaid bank cards, 3% may be deducted from the refund due to bank processing fees.



    Exchange Policy

    1. Exchange Period:

      • You can request an exchange within 14 days from the date of receiving the order.
      • The product must be in its original condition and unused.

    2. Exchange Conditions:

      • The product must be unused, undamaged, and in its original condition with all accessories and original packaging.
      • The exchange will be for another product in the same category or a different product of equal value.

    3. How to Request an Exchange:

      • You can submit an exchange request by 
      • via your account or contact us.
      • We will provide details on how to send the product back to us after verifying the request.

    4. Additional Terms:

      • If there is a price difference between the products, it will either be added to the invoice or refunded to you.
      • The customer is responsible for shipping costs if the exchange is requested due to personal preference.


    Note: We reserve the right to modify or update this policy at any time. Customers will be notified of any significant changes to this policy.

Shipping Policy

Delivered anywhere in the Egypt
100% money back guarantee.
Same day delivery available (Cairo,Giza). If ordered before 5pm on weekdays
Shipping to the address or collection from our office is available

Shipping costs

 Orders over 5000 Free. not include some states!
 prices for states appear when you select the governorate
Pick from our Office is free
Price may be higher for same day delivery

Dispatch & delivery timings

Saturday to Thursday

Orders made Saturday to Thursday before 5pm each day will be dispatched the same day. Delivery arrival depends on the shipping location.

Weekends and holidays deliveries

Delivery is not made on Fridays, except in rare and exceptional cases.

Delivery is not made on official holidays, except in rare and exceptional cases.

The orders can be received from our office on Fridays and official holidays, in exceptional cases after coordination.

delivery time schedule for the governorates (approximate)

 Cairo, Giza, Alex: 24 - 48 Hour
Delta: 48 - 72 Hour
Upper Egypt: 72 - 5 days

 

If you have further questions and inquiries، You can visit help page or contact us.
Explore more in Robot Vacuums

Product Details

The eufy Robot Vacuum Omni C20 vacuums and mops at the same time with 7000Pa suction and an 85mm slim body, while its station empties, washes, dries and refills automatically.

7000Pa suction with a rolling brush and a side brush lifts dust, crumbs and pet hair from hard floors and carpets. The Mop Master system spins two mop pads at 180rpm with 6N of downward pressure, and the sweeping and mopping modules work together in the same run.

At just 85mm tall, the robot slides under sofas and beds where dust collects. The Pro-Detangle Comb works with the rolling brush to stop hair from wrapping, and the mop pads lift automatically so carpets stay dry.

The all-in-one station empties the dustbin into a dust bag, washes the mop pads, dries them with room-temperature air and refills the robot's water tank, with transparent water tanks so you can see the water level at a glance.

In the eufy Clean app you can save maps for up to three floors, customise cleaning modes, schedule cleaning and set no-go zones, and the robot supports voice control through smart assistants.

eufy Robot Vacuum Omni C20 Key Features:

  • 7000Pa suction: strong suction with a rolling brush and side brush for dust, crumbs and pet hair on hard floors and carpets.
  • Mop Master mopping: two mop pads spin at 180rpm with 6N of downward pressure to lift everyday stains.
  • Vacuums and mops at the same time: the sweeping and mopping modules work together, so one run covers both jobs.
  • 85mm ultra-slim body: fits under sofas, beds and cabinets to clean hard-to-reach spots.
  • Pro-Detangle Comb: reduces hair wrapping around the rolling brush, so you spend less time cutting hair free.
  • Automatic mop lifting: the mop pads lift on carpets to keep them dry.
  • All-in-one station: automatic dust emptying, mop washing, room-temperature air drying and water refilling.
  • Transparent water tanks: check the clean and dirty water levels without opening the station.
  • Multi-floor mapping: saves maps for up to three floors, with custom cleaning modes, scheduling and no-go zones in the eufy Clean app.
  • Voice control: start and stop cleaning by voice through supported smart assistants.

Connectivity & Compatibility:

Product eufy Robot Vacuum Omni C20 (model T2280V11)
App eufy Clean app
Wi-Fi 2.4GHz only
Colour Black

Technical Specifications:

Suction 7000Pa
Mopping Mop Master, 2 spinning mop pads, 180rpm, 6N downward pressure
Robot height 85mm
Robot size 328 x 334 x 85mm
Station size 330 x 289 x 460mm
Station functions Auto-emptying, mop washing, air drying, water refilling
Maps Up to 3 floors

eufy Omni C20 Mop Master mopping with 6N of pressure

eufy Omni C20 Pro-Detangle Comb for pet hair

eufy Omni C20 ultra-slim 3.35-inch body cleaning under furniture
eufy Robot Vacuum Omni C20 docked in its all-in-one station

eufy Robot Vacuum Omni C20

29,999 EGP 36,999 EGP

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