HUAWEI CP11QC Power Bank 10000mAh 18W Quick Charge
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Return & Exchange Policy
At Ennap.com, we value our customers' satisfaction and strive to ensure a comfortable and secure shopping experience. Therefore, we offer a flexible return and exchange policy to ensure your complete satisfaction with your purchases.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
Return Policy
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Return Period:
- You can request a return within 14 days from the date of receiving the order.
- The product must be in its original condition, unused, with all accessories and original packaging.
- Unfortunately, we cannot accept returns for digital products or gift cards.
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Return Conditions:
- The product must be unused, undamaged, and in its original condition.
- All accessories and tools included with the product must be returned.
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How to Request a Return:
- You can submit a return request via your account or contact us.
- We will provide details on how to send the product back to us after verifying the request.
- Refund Process:
- Once we receive and inspect the product, we will issue a full refund to the original payment method within 7-14 business days.
- You may be responsible for shipping costs if the return is not due to an error on our part.
- In the case of payment by prepaid bank cards, 3% may be deducted from the refund due to bank processing fees.
Exchange Policy
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Exchange Period:
- You can request an exchange within 14 days from the date of receiving the order.
- The product must be in its original condition and unused.
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Exchange Conditions:
- The product must be unused, undamaged, and in its original condition with all accessories and original packaging.
- The exchange will be for another product in the same category or a different product of equal value.
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How to Request an Exchange:
- You can submit an exchange request by
- via your account or contact us.
- We will provide details on how to send the product back to us after verifying the request.
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Additional Terms:
- If there is a price difference between the products, it will either be added to the invoice or refunded to you.
- The customer is responsible for shipping costs if the exchange is requested due to personal preference.
Note: We reserve the right to modify or update this policy at any time. Customers will be notified of any significant changes to this policy.
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Shipping Policy
| Delivered anywhere in the Egypt |
| 100% money back guarantee. |
| Same day delivery available (Cairo,Giza). If ordered before 5pm on weekdays |
| Shipping to the address or collection from our office is available |
Shipping costs
| Orders over 5000 Free. not include some states! |
| prices for states appear when you select the governorate |
| Pick from our Office is free |
| Price may be higher for same day delivery |
Dispatch & delivery timings
Saturday to Thursday
Orders made Saturday to Thursday before 5pm each day will be dispatched the same day. Delivery arrival depends on the shipping location.
Weekends and holidays deliveries
Delivery is not made on Fridays, except in rare and exceptional cases.
Delivery is not made on official holidays, except in rare and exceptional cases.
The orders can be received from our office on Fridays and official holidays, in exceptional cases after coordination.
delivery time schedule for the governorates (approximate)
| Cairo, Giza, Alex: 24 - 48 Hour |
| Delta: 48 - 72 Hour |
| Upper Egypt: 72 - 5 days |
If you have further questions and inquiries، You can visit help page or contact us.
Product Details
Product Details
The HUAWEI CP11QC power bank holds 10000mAh and moves 18W in both directions over HUAWEI Quick Charge, with a USB-C input, a USB-A output and a trickle mode for earbuds.
Most of the point of this one is that the speed runs both ways. It takes 18W in through the USB-C port and puts 18W back out through the USB-A port, both at 9V/2A maximum, so refilling the power bank itself is not an overnight job. It also steps down to 5V/2A and 5V/1A for devices that ask for less.

For anything that draws very little current there is a trickle charging mode: double-press the power button and it holds a low, steady output so wireless earbuds, fitness bands and other small Bluetooth accessories keep charging instead of cutting out.

The cell is a lithium polymer pack rated at 10000mAh / 36.3 Wh typical and 9500mAh / 34.49 Wh minimum, and it sits behind 12 layers of protection: battery temperature, over-charge and over-discharge, dual short-circuit, input over and under voltage, input overcurrent, output overvoltage, output overcurrent, static electricity and electromagnetic shielding, plus drop, vibration, shock and collision testing, temperature and damp-heat testing, and salt fog testing.

The body is 150 x 70 x 14.2 mm and about 221 g, flat enough to sit in a jacket pocket or the side pouch of a bag, with a four-dot indicator and a power button on the port edge so you can check what is left before you leave the house. It works with the Huawei Mate and P series and with other mainstream phones over standard USB.
HUAWEI CP11QC Power Bank Key Features:
- 18W HUAWEI Quick Charge in and out: 9V/2A maximum on both the input and the output, so the power bank refills about as quickly as it fills your phone.
- 10000mAh / 36.3 Wh lithium polymer cell: rated at 9500mAh / 34.49 Wh minimum, the figure that actually reaches your device before conversion losses.
- USB-C input and USB-A output: a single, clearly labelled IN and OUT pair on one edge, with no guessing which port does what.
- Trickle charging mode: double-press the power button and low-draw devices such as wireless earbuds and fitness bands charge without the output cutting out.
- Universal charging speeds: 5V/2A and 5V/1A alongside the 18W mode, for phones and accessories that do not take quick charge.
- 12-layer safety protection: temperature, over-charge and over-discharge, dual short-circuit, input and output voltage and current protection, static electricity and electromagnetic shielding, backed by drop, vibration, damp-heat and salt fog testing.
- Four-dot battery indicator: a press of the power button shows roughly how much charge is left.
- Flat 14.2 mm body: 150 x 70 x 14.2 mm and about 221 g, sized to slide into a pocket rather than take up a compartment.
- Works with Huawei and non-Huawei phones: quick charge speeds on the Huawei Mate and P series, standard USB speeds with other mainstream phones.
- Two colours: Black and White.
Technical Specifications:
| Model | CP11QC |
| Battery capacity | 10000mAh / 36.3 Wh (typical), 9500mAh / 34.49 Wh (minimum) |
| Battery type | Lithium polymer |
| Input | 5V/2A, 9V/2A maximum |
| Output | 5V/2A, 9V/2A maximum |
| Input port | USB-C |
| Output port | USB-A |
| Fast charging | 18W HUAWEI Quick Charge, input and output |
| Other charging modes | 5V/2A, 5V/1A, trickle charging |
| Dimensions | 150 x 70 x 14.2 mm |
| Weight | Approximately 221 g |
| Colours | Black, White |
Specifications
Specifications
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Customers Reviews
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