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    What Are Mobile Phone Activation Fees in Egypt?
    As of January 2025, customs and tax fees are applied to mobile phones imported from abroad. These are officially referred to as “Phone Activation Fees.”
    These fees are paid once only, calculated at approximately 38.5% of the device’s value, and must be paid through the official "Telephony" app within 90 days of activating the device in Egypt.
    Do All Devices on Your Website Include These Fees?

    No. At Ennap.com, we provide two clear options depending on your needs:

    - Local Warranty Devices: These devices come with fully paid fees, and you won’t need to pay anything extra after purchase.
    - International Devices (without local warranty): These may not have their fees paid, but for some products, we offer a fees-paid version at a discounted price.
    Will I Need to Pay Anything Later If I Choose a Fees-Paid Device?
    No. If you choose the fees-paid version, the price displayed on the website includes all government fees. No additional payments or steps are required.
    What’s the Difference Between a Fees-Paid and a Non-Paid Device?
    - Fees-Paid: Ready for immediate use in Egypt. No further actions or payments required.
    - Not Paid: Works for 90 days only in Egypt, after which you’ll need to pay the activation fee via the Telephony app to avoid service interruption.

    How Do I Know If a Device Has the Fees Paid?The fee status is clearly mentioned on each product page—either in the product description or among the available purchase options.

    What Is the Value of the Fees?
    The fees vary depending on the device model. You can:

    • Contact us directly to check the fee for a specific device.
    • Or visit our Help Center to view the official fee values.

    Who Sets the Fee Amount, and Can It Change?Fees are set by the National Telecom Regulatory Authority 
    Each model has a fixed amount, though the government may update values periodically.

    How Do I Pay the Fees If I Choose a Device Without Paid Fees?
    Fees are paid through the official “Telephony” app:

    1. Download the app.
    2. Enter the IMEI number of your device.
    3. Pay using a bank card or another available payment method.

    What Happens If I Don’t Pay the Fees After 90 Days?
    Your device’s cellular services (calls, mobile data, SMS) will be suspended. It will only work again after the fee is paid via the app.

    Can I Buy the Device Now and Pay the Fees Later?
    Yes, you have a legal grace period of 90 days from the date of activation inside Egypt to pay the fee via the Telephony app.

     

    🔔 At Ennap.com, we believe in full transparency.
    We clearly show all options so you can choose what best fits your needs.
    If you have any questions, feel free to contact us via WhatsApp or customer support.
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