realme 12 Pro+ 5G

What does Local Agent Warranty mean? 

This means that the product was imported from outside Egypt through the local agent.

When does the warranty start and how is it activated? 

The warranty starts from the date of purchase of the product, and is automatically activated by us from the date of purchase.

Does the warranty cover damage caused by misuse?

The warranty does not cover damage resulting from improper use, such as breakage or exposure to liquids (unless the product is water-resistant and used within the specified conditions).

Is technical support available?

Yes, we provide free technical support to answer any questions related to the product's usage.