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Sony PlayStation DualSense Wireless Controller for PlayStation 5 console, PC, Mac, and mobile devices

Name: Sony PlayStation DualSense Wireless Controller for PlayStation 5 console, PC, Mac, and mobile devices
Brand: Sony
SKU: SO7011725
Price: 4299.0 EGP
Availability: OutOfStock
Rating: 5.0 (3 reviews)

4,299 EGP ~~4,500 EGP~~

What Are Mobile Phone Activation Fees in Egypt?
As of January 2025, customs and tax fees are applied to mobile phones imported from abroad. These are officially referred to as “Phone Activation Fees.”
These fees are paid once only, calculated at approximately 38.5% of the device’s value, and must be paid through the official "Telephony" app within 90 days of activating the device in Egypt.

Do All Devices on Your Website Include These Fees?

No. At Ennap.com, we provide two clear options depending on your needs:

- Local Warranty Devices: These devices come with fully paid fees, and you won’t need to pay anything extra after purchase.
- International Devices (without local warranty): These may not have their fees paid, but for some products, we offer a fees-paid version at a discounted price.

Will I Need to Pay Anything Later If I Choose a Fees-Paid Device?
No. If you choose the fees-paid version, the price displayed on the website includes all government fees. No additional payments or steps are required.

What’s the Difference Between a Fees-Paid and a Non-Paid Device?
- Fees-Paid: Ready for immediate use in Egypt. No further actions or payments required.
- Not Paid: Works for 90 days only in Egypt, after which you’ll need to pay the activation fee via the Telephony app to avoid service interruption.

How Do I Know If a Device Has the Fees Paid?The fee status is clearly mentioned on each product page—either in the product description or among the available purchase options.

What Is the Value of the Fees?
The fees vary depending on the device model. You can:

Contact us directly to check the fee for a specific device.
Or visit our Help Center to view the official fee values.

Who Sets the Fee Amount, and Can It Change?Fees are set by the National Telecom Regulatory Authority
Each model has a fixed amount, though the government may update values periodically.

How Do I Pay the Fees If I Choose a Device Without Paid Fees?
Fees are paid through the official “Telephony” app:

Download the app.
Enter the IMEI number of your device.
Pay using a bank card or another available payment method.

What Happens If I Don’t Pay the Fees After 90 Days?
Your device’s cellular services (calls, mobile data, SMS) will be suspended. It will only work again after the fee is paid via the app.

Can I Buy the Device Now and Pay the Fees Later?
Yes, you have a legal grace period of 90 days from the date of activation inside Egypt to pay the fee via the Telephony app.

🔔 At Ennap.com, we believe in full transparency.
We clearly show all options so you can choose what best fits your needs.
If you have any questions, feel free to contact us via WhatsApp or customer support.

Shop with confidence and pay your way

Return & Exchange Policy

At Ennap.com, we value our customers' satisfaction and strive to ensure a comfortable and secure shopping experience. Therefore, we offer a flexible return and exchange policy to ensure your complete satisfaction with your purchases.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Return Policy

Return Period:
- You can request a return within 14 days from the date of receiving the order.
- The product must be in its original condition, unused, with all accessories and original packaging.
- Unfortunately, we cannot accept returns for digital products or gift cards.
Return Conditions:
- The product must be unused, undamaged, and in its original condition.
- All accessories and tools included with the product must be returned.
How to Request a Return:
- You can submit a return request via your account or contact us.
- We will provide details on how to send the product back to us after verifying the request.
Refund Process:

Once we receive and inspect the product, we will issue a full refund to the original payment method within 7-14 business days.
You may be responsible for shipping costs if the return is not due to an error on our part.
In the case of payment by prepaid bank cards, 3% may be deducted from the refund due to bank processing fees.

Exchange Policy
1. Exchange Period:
  - You can request an exchange within 14 days from the date of receiving the order.
  - The product must be in its original condition and unused.
2. Exchange Conditions:
  - The product must be unused, undamaged, and in its original condition with all accessories and original packaging.
  - The exchange will be for another product in the same category or a different product of equal value.
3. How to Request an Exchange:
  - You can submit an exchange request by
  - via your account or contact us.
  - We will provide details on how to send the product back to us after verifying the request.
4. Additional Terms:
  - If there is a price difference between the products, it will either be added to the invoice or refunded to you.
  - The customer is responsible for shipping costs if the exchange is requested due to personal preference.
Note: We reserve the right to modify or update this policy at any time. Customers will be notified of any significant changes to this policy.

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Gaming Controllers Sony

Product Details

The Sony DualSense is the wireless controller for PlayStation 5, with haptic feedback, adaptive triggers, a built-in mic and USB-C charging. It also works with PC, Mac and phones.

Haptic feedback and adaptive triggers in PS5 games
Two haptic actuators take the place of traditional rumble motors, so supported games can make you feel textures, impacts and weapon recoil in your hands. The adaptive triggers change their resistance with the action on screen, such as drawing a bowstring or braking a fast car. Both features work in games that support them.

Sony DualSense wireless controller with haptic feedback

Built-in microphone, speaker and headset jack
Chat online through the built-in microphone, which uses an echo-cancelling array, or plug a headset or earphones into the 3.5 mm jack on the controller. The built-in speaker plays sound effects from supported games directly from the controller.

Works with PS5, Windows PC, Mac, iPhone and Android
Connect the DualSense to a Windows PC or Mac with a USB-C cable or over Bluetooth 5.1, and pair it with iPhone, iPad and Android phones and tablets to play games that support controllers. Apple devices need macOS 11.3, iOS 14.5 or iPadOS 14.5 or later.

Sony DualSense wireless controller in White

Sony DualSense Wireless Controller Key Features:

Create button: record clips, take screenshots or broadcast your gameplay straight from the controller.
Touch pad and motion sensor: the touch pad in the centre and the built-in motion sensor give extra controls in games that use them, such as swiping or tilting the controller to aim.
Built-in rechargeable battery: charges through the USB-C port from the PS5 console or a DualSense charging station, and a full recharge takes about three hours.
Up to four controllers on one PS5: connect up to four DualSense controllers to the same console for local multiplayer games with family and friends.
PS Remote Play: stream games from your PS5 or PS4 console to a PC, Mac or phone through the PS Remote Play app and play them with the DualSense.
Firmware updates: update the controller software from the PS5 system menu or, on Windows, through the PlayStation Accessories app.
Two-tone design: the DualSense uses a two-tone shell, improved thumbsticks and a light bar around the touch pad.
Colour choice: every colour in the product options is the same DualSense controller with the same features; only the shell design differs. Choose the colour you want from the product options before checkout.

Technical Specifications:

Product	Sony DualSense wireless controller
Designed for	PlayStation 5
Also works with	Windows PC, Mac (macOS 11.3 or later), iPhone and iPad (iOS and iPadOS 14.5 or later), Android phones and tablets
Not compatible with	PS4 console (PS4 games can be played through PS Remote Play)
Connection	Bluetooth 5.1 or USB Type-C cable
Feedback	Haptic feedback with two actuators, adaptive triggers
Controls	Touch pad, motion sensor, Create button, two thumbsticks
Audio	Built-in microphone, built-in speaker, 3.5 mm headset jack
Battery	Built-in rechargeable battery, about 3 hours to recharge
Charging port	USB Type-C (cable not included)

Specifications

Warranty information

Warranty period 100 days
Warranty type International warranty
Coverage All manufacturing defects

Frequently asked questions

What does international warranty mean?

The product was imported from outside Egypt through an importer, not through the product's local agent.

Why is the warranty period only 100 days?

Imported devices normally come without a warranty, but we give you 100 days to fully test and try the product.

Why doesn't the product come with a one-year warranty?

The product may not be available through a local agent at all, or not at the moment, so it is supplied from abroad with our 100-day warranty to give you peace of mind and the best experience.

When does the warranty start and how is it activated?

The warranty starts on the purchase date and we activate it automatically from that date.

What if the product is damaged by misuse, such as a broken screen, and what about spare parts?

We have a full maintenance department for all products and provide most spare parts for products sold with an international warranty. You can submit a maintenance request here. You can also service the product through the product's agent or other service centers if they have the spare parts.

What happens after the warranty period ends?

You can have the product repaired through our maintenance department by submitting a maintenance request, or at trusted service centres across Egypt.

Customers Reviews

Product FAQs

Common questions

Does the DualSense controller work with the PS4?
No. The DualSense is not compatible with the PS4 console itself. You can still play PS4 games with the DualSense by streaming them from the PS4 to a PC, Mac or phone through the PS Remote Play app.

Can I use the DualSense on a PC?
Yes. The DualSense connects to a Windows PC with a USB-C cable or over Bluetooth. Haptic feedback and adaptive triggers on PC may need a USB connection and work only in games that support them.

Does the DualSense work with iPhone and Android phones?
Yes. The DualSense pairs over Bluetooth with iPhone and iPad running iOS or iPadOS 14.5 or later and with Android phones and tablets, and it works in games that support controllers.

How do I charge the DualSense and how long does it take?
Charge the DualSense through its USB-C port from the PS5 console or a DualSense charging station; a full recharge takes about three hours. A USB cable is not included with the controller, so use the USB cable supplied with the PS5 console.

Can I connect a headset to the DualSense?
Yes. The DualSense has a 3.5 mm jack for wired headsets and earphones. It also has a built-in microphone with echo cancellation for quick chats, while a headset is the better choice for long voice sessions.

How many DualSense controllers can I connect to one PS5?
Up to four DualSense controllers can be connected to one PS5 console at the same time.

What is the difference between the DualSense and the DualShock 4?
The DualSense replaces the rumble motors of the DualShock 4 with two haptic actuators for more detailed vibration, adds adaptive triggers and a built-in microphone, and charges over USB-C. The DualShock 4 is the PS4 controller, while the DualSense is made for the PS5.

What is the difference between the DualSense and the DualSense Edge?
The DualSense Edge is a separate, higher-end PS5 controller with remappable buttons and adjustable trigger and stick settings. The standard DualSense on this page keeps the same haptic feedback and adaptive triggers without those extra customisation options.

Do the different colours have different features?
No. Every colour of the DualSense on this page has the same features and performance; only the colour and shell design change. Select the colour you want from the product options.

Have a question about this product?Our team will reply as soon as possible.