eufy Security 5-Piece Home Alarm Kit (T8990321) with HomeBase 2, Keypad and Sensors
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Return & Exchange Policy
At Ennap.com, we value our customers' satisfaction and strive to ensure a comfortable and secure shopping experience. Therefore, we offer a flexible return and exchange policy to ensure your complete satisfaction with your purchases.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
Return Policy
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Return Period:
- You can request a return within 14 days from the date of receiving the order.
- The product must be in its original condition, unused, with all accessories and original packaging.
- Unfortunately, we cannot accept returns for digital products or gift cards.
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Return Conditions:
- The product must be unused, undamaged, and in its original condition.
- All accessories and tools included with the product must be returned.
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How to Request a Return:
- You can submit a return request via your account or contact us.
- We will provide details on how to send the product back to us after verifying the request.
- Refund Process:
- Once we receive and inspect the product, we will issue a full refund to the original payment method within 7-14 business days.
- You may be responsible for shipping costs if the return is not due to an error on our part.
- In the case of payment by prepaid bank cards, 3% may be deducted from the refund due to bank processing fees.
Exchange Policy
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Exchange Period:
- You can request an exchange within 14 days from the date of receiving the order.
- The product must be in its original condition and unused.
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Exchange Conditions:
- The product must be unused, undamaged, and in its original condition with all accessories and original packaging.
- The exchange will be for another product in the same category or a different product of equal value.
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How to Request an Exchange:
- You can submit an exchange request by
- via your account or contact us.
- We will provide details on how to send the product back to us after verifying the request.
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Additional Terms:
- If there is a price difference between the products, it will either be added to the invoice or refunded to you.
- The customer is responsible for shipping costs if the exchange is requested due to personal preference.
Note: We reserve the right to modify or update this policy at any time. Customers will be notified of any significant changes to this policy.
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Shipping Policy
| Delivered anywhere in the Egypt |
| 100% money back guarantee. |
| Same day delivery available (Cairo,Giza). If ordered before 5pm on weekdays |
| Shipping to the address or collection from our office is available |
Shipping costs
| Orders over 5000 Free. not include some states! |
| prices for states appear when you select the governorate |
| Pick from our Office is free |
| Price may be higher for same day delivery |
Dispatch & delivery timings
Saturday to Thursday
Orders made Saturday to Thursday before 5pm each day will be dispatched the same day. Delivery arrival depends on the shipping location.
Weekends and holidays deliveries
Delivery is not made on Fridays, except in rare and exceptional cases.
Delivery is not made on official holidays, except in rare and exceptional cases.
The orders can be received from our office on Fridays and official holidays, in exceptional cases after coordination.
delivery time schedule for the governorates (approximate)
| Cairo, Giza, Alex: 24 - 48 Hour |
| Delta: 48 - 72 Hour |
| Upper Egypt: 72 - 5 days |
If you have further questions and inquiries، You can visit help page or contact us.
Product Details
Product Details
The eufy Security 5-Piece Home Alarm Kit protects doors, windows and rooms with a HomeBase 2, keypad, motion sensor and two entry sensors, sending phone alerts with no monthly fees.
Arm the house on your way out
Tap a code on the keypad by the door as you leave, or arm the system from your phone once you are already on the road. The eufy Security app lets you set your own security modes, and if the kids or a pet set off a false alarm you can turn the system off with a single tap.
An alert the moment a door or window opens
The two entry sensors fit on doors and windows. When one of them detects a breach, the HomeBase alarm is activated and a notification reaches your phone straight away, wherever you are.
A whole room covered by one sensor
The motion sensor watches a room with 100° coverage at up to 30 feet (about 9 m). Its sensitivity is adjustable, so you can set it to react to intruders rather than to your pets.
Buy it once, with no monthly fees
There is no subscription to keep the system running: HomeBase 2 links every part of the kit with long-range connectivity, so it suits large and small homes alike. One charge powers the entry and motion sensors for 2 years and the keypad for 6 months.
eufy Security 5-Piece Home Alarm Kit Key Features:
- Five pieces in one kit: HomeBase 2, a keypad, a motion sensor and two entry sensors cover the main door, a window and a living area from day one.
- DIY installation: fix the keypad and motion sensor mounts to the wall and snap the devices in; the entry sensors snap magnetically onto mounts on your doors and windows, with no wiring.
- Instant phone notifications: the entry and motion sensors notify your phone as soon as they detect something unusual, so you know what is happening at home while you are out.
- Custom security modes: set your own security modes in the eufy Security app to suit the way your home and family live.
- Pet-aware motion sensitivity: lower the motion sensor's sensitivity so a cat or small dog moving around does not set off an alarm.
- Long-range connection: every part of the kit talks to HomeBase 2 over an ultra-secure long-distance connection, from the front door to a back bedroom.
- Grows with eufy cameras: HomeBase 2 also pairs with eufyCam cameras and eufy 2K battery video doorbells, so you can add video to the alarm system later.
Technical Specifications:
| Model | T8990321, eufy Security 5-Piece Home Alarm Kit |
| Kit | HomeBase 2, keypad, motion sensor, 2 × entry sensors |
| Motion sensor coverage | 100°, up to 30 ft (about 9 m), adjustable sensitivity |
| Entry sensors | Magnetic, for doors and windows |
| Battery life per charge | Entry and motion sensors up to 2 years; keypad up to 6 months |
| Arming | Keypad code or eufy Security app |
| Alerts | Phone notifications and HomeBase alarm |
| HomeBase 2 connection | 2.4 GHz Wi-Fi |
| HomeBase 2 also pairs with | eufyCam series, eufy 2K battery video doorbells |
| HomeBase 2 size and weight | 85.1 × 131 × 85.1 mm, 300 g |
| Monthly fees | None |
| Color | White |
Specifications
Specifications
What's in the box
What's in the box
Customers Reviews
Customers Reviews
Product FAQs
Product FAQs
