DELL Pro Tower Desktop - Intel Core i5-14500, 8GB DDR5, 512GB SSD, Intel Graphics, DOS - 3Years Warranty
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Return & Exchange Policy
At Ennap.com, we value our customers' satisfaction and strive to ensure a comfortable and secure shopping experience. Therefore, we offer a flexible return and exchange policy to ensure your complete satisfaction with your purchases.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
Return Policy
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Return Period:
- You can request a return within 14 days from the date of receiving the order.
- The product must be in its original condition, unused, with all accessories and original packaging.
- Unfortunately, we cannot accept returns for digital products or gift cards.
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Return Conditions:
- The product must be unused, undamaged, and in its original condition.
- All accessories and tools included with the product must be returned.
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How to Request a Return:
- You can submit a return request via your account or contact us.
- We will provide details on how to send the product back to us after verifying the request.
- Refund Process:
- Once we receive and inspect the product, we will issue a full refund to the original payment method within 7-14 business days.
- You may be responsible for shipping costs if the return is not due to an error on our part.
- In the case of payment by prepaid bank cards, 3% may be deducted from the refund due to bank processing fees.
Exchange Policy
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Exchange Period:
- You can request an exchange within 14 days from the date of receiving the order.
- The product must be in its original condition and unused.
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Exchange Conditions:
- The product must be unused, undamaged, and in its original condition with all accessories and original packaging.
- The exchange will be for another product in the same category or a different product of equal value.
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How to Request an Exchange:
- You can submit an exchange request by
- via your account or contact us.
- We will provide details on how to send the product back to us after verifying the request.
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Additional Terms:
- If there is a price difference between the products, it will either be added to the invoice or refunded to you.
- The customer is responsible for shipping costs if the exchange is requested due to personal preference.
Note: We reserve the right to modify or update this policy at any time. Customers will be notified of any significant changes to this policy.
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Shipping Policy
| Delivered anywhere in the Egypt |
| 100% money back guarantee. |
| Same day delivery available (Cairo,Giza). If ordered before 5pm on weekdays |
| Shipping to the address or collection from our office is available |
Shipping costs
| Orders over 5000 Free. not include some states! |
| prices for states appear when you select the governorate |
| Pick from our Office is free |
| Price may be higher for same day delivery |
Dispatch & delivery timings
Saturday to Thursday
Orders made Saturday to Thursday before 5pm each day will be dispatched the same day. Delivery arrival depends on the shipping location.
Weekends and holidays deliveries
Delivery is not made on Fridays, except in rare and exceptional cases.
Delivery is not made on official holidays, except in rare and exceptional cases.
The orders can be received from our office on Fridays and official holidays, in exceptional cases after coordination.
delivery time schedule for the governorates (approximate)
| Cairo, Giza, Alex: 24 - 48 Hour |
| Delta: 48 - 72 Hour |
| Upper Egypt: 72 - 5 days |
If you have further questions and inquiries، You can visit help page or contact us.
Product Details
Product Details
The DELL Pro Tower pairs an Intel Core i5-14500 vPro with 8GB of DDR5, a 512GB NVMe SSD and Intel graphics in a full-size business tower, covered by a three-year warranty.
This is the DELL Pro Tower QCT1250, the business desktop Dell builds to sit under a desk for years rather than to be replaced. Its Intel Core i5-14500 vPro carries 14 cores - 6 performance cores and 8 efficient cores - for 20 threads, reaching 5.0GHz with 24MB of cache on the Intel Q670 chipset. Display output comes from Intel UHD Graphics 770 built into the processor, which is what keeps the tower quiet and its power draw low.

Memory is 8GB of DDR5 in one of two UDIMM slots, and the board runs memory at up to 5600 MT/s and accepts up to 64GB. The second slot is empty, so adding a matching module both doubles the capacity and moves the memory into dual channel - which integrated graphics benefit from directly, because they borrow system memory instead of carrying their own.
Storage is a 512GB M.2 NVMe SSD, and the tower has room to grow: the M.2 slot takes a 2230 or 2280 drive of up to 1TB, and there are two SATA 3.0 bays - one for a 3.5-inch hard drive of up to 2TB, and a second that takes either another 3.5-inch drive or a slim optical drive. It ships without an operating system, so Windows or Linux is installed separately.

Expansion is the reason to buy a tower rather than a small-form-factor machine. Inside there is one full-height PCIe x16 slot and two full-height PCIe x1 slots, on a PCIe bus running up to Gen3, plus a separate M.2 2230 slot for a wireless card. Ports are three USB-A at 5Gbps, one USB-C at 5Gbps, two USB 2.0 and two more USB 2.0 with SmartPower on, a gigabit Ethernet jack, a global headset jack, DisplayPort 1.4a and HDMI 2.1 for two monitors at once, and a power connector. Physical security is covered by a padlock ring and a Kensington lock slot. The chassis measures 324.30 x 154 x 293 mm and weighs from 4.34kg, and the desktop carries a three-year warranty.
DELL Pro Tower Key Features:
- Intel Core i5-14500 vPro with 14 cores and 20 threads - 6 performance cores and 8 efficient cores reaching 5.0GHz with 24MB of cache, a full desktop processor rather than a laptop chip in a box.
- Second memory slot free, up to 64GB - the 8GB sits in one of two slots, so adding a module raises the total and switches the memory into dual channel at the same time.
- DDR5 at up to 5600 MT/s on the Intel Q670 chipset - the memory speed the board supports with this processor.
- 512GB M.2 NVMe SSD with two SATA bays free - add a 3.5-inch hard drive of up to 2TB for archives without touching the system drive.
- Full-height PCIe x16 slot plus two PCIe x1 slots - room for a graphics card, a capture card or a network card, on a PCIe bus up to Gen3.
- DisplayPort 1.4a and HDMI 2.1 - two monitors from the built-in graphics, with no card needed.
- Eight USB ports and gigabit Ethernet - three USB-A at 5Gbps, one USB-C at 5Gbps and four USB 2.0, two of them with SmartPower so they charge while the tower is off.
- Padlock ring and Kensington lock slot - the chassis can be locked shut and tethered to a desk, which matters in a shared office.
- Serviceable full-size chassis - 324.30 x 154 x 293 mm with a tool-free side panel, so memory, storage and cards are reachable without a workshop.
- Three-year warranty - covered from purchase.
Connectivity & Compatibility
| Processor | Intel Core i5-14500 vPro, 14 cores (6 performance cores and 8 efficient cores), 20 threads, up to 5.0GHz, 24MB cache, 65W |
| Chipset | Intel Q670, PCIe bus up to Gen3 |
| Graphics | Intel UHD Graphics 770, integrated |
| Memory | 8GB DDR5 in one UDIMM; two slots, second slot free, up to 5600 MT/s, up to 64GB |
| Storage | 512GB M.2 NVMe SSD; M.2 2230/2280 slot up to 1TB; two SATA 3.0 bays for a 3.5-inch drive up to 2TB and a second 3.5-inch drive or slim optical drive |
| Expansion slots | 1x full-height PCIe x16, 2x full-height PCIe x1, 1x M.2 2230 for a wireless card |
| Operating system | None - supplied without an operating system |
| Ports | 3x USB-A 5Gbps, 1x USB-C 5Gbps, 2x USB 2.0, 2x USB 2.0 with SmartPower on, 1x Ethernet RJ-45 gigabit, 1x global headset jack, 1x DisplayPort 1.4a, 1x HDMI 2.1, power connector |
| External display | Two at once: DisplayPort 1.4a and HDMI 2.1 |
| Network | Gigabit Ethernet built in; the Wi-Fi card is an optional module on this chassis |
| Security | Padlock ring, Kensington lock slot |
| Size and weight | 324.30 x 154 x 293 mm (H x W x D), from 4.34kg |
| Warranty | Three years |
Specifications
Specifications
What's in the box
What's in the box
Customers Reviews
Customers Reviews
Product FAQs
Product FAQs
| General | |
|---|---|
Brand |
DELL
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SKU Internal product code
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52718394179867
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| General | |
|---|---|
Brand |
DELL
|
SKU Internal product code
|
52718394179867
|

