SONY WF-1000XM5 Wireless Noise Cancelling Headphones
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What Are Mobile Phone Activation Fees in Egypt? As of January 2025, customs and tax fees are applied to mobile phones imported from abroad. These are officially referred to as “Phone Activation Fees.” These fees are paid once only, calculated at approximately 38.5% of the device’s value, and must be paid through the official "Telephony" app within 90 days of activating the device in Egypt. |
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Do All Devices on Your Website Include These Fees? No. At Ennap.com, we provide two clear options depending on your needs: - Local Warranty Devices: These devices come with fully paid fees, and you won’t need to pay anything extra after purchase. |
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Will I Need to Pay Anything Later If I Choose a Fees-Paid Device? No. If you choose the fees-paid version, the price displayed on the website includes all government fees. No additional payments or steps are required. |
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What’s the Difference Between a Fees-Paid and a Non-Paid Device? - Fees-Paid: Ready for immediate use in Egypt. No further actions or payments required. - Not Paid: Works for 90 days only in Egypt, after which you’ll need to pay the activation fee via the Telephony app to avoid service interruption. |
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How Do I Know If a Device Has the Fees Paid?The fee status is clearly mentioned on each product page—either in the product description or among the available purchase options. |
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What Is the Value of the Fees?
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Who Sets the Fee Amount, and Can It Change?Fees are set by the National Telecom Regulatory Authority |
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How Do I Pay the Fees If I Choose a Device Without Paid Fees?
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What Happens If I Don’t Pay the Fees After 90 Days? |
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Can I Buy the Device Now and Pay the Fees Later? |
🔔 At Ennap.com, we believe in full transparency.
We clearly show all options so you can choose what best fits your needs.
If you have any questions, feel free to contact us via WhatsApp or customer support.
SONY WF-1000XM5 Wireless Noise Cancelling Headphones
9,999 EGP
Sony WH-1000XM5 Wireless Noise Cancelling Headphones
12,999 EGP
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Return & Exchange Policy
At Ennap.com, we value our customers' satisfaction and strive to ensure a comfortable and secure shopping experience. Therefore, we offer a flexible return and exchange policy to ensure your complete satisfaction with your purchases.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
Return Policy
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Return Period:
- You can request a return within 14 days from the date of receiving the order.
- The product must be in its original condition, unused, with all accessories and original packaging.
- Unfortunately, we cannot accept returns for digital products or gift cards.
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Return Conditions:
- The product must be unused, undamaged, and in its original condition.
- All accessories and tools included with the product must be returned.
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How to Request a Return:
- You can submit a return request via your account or contact us.
- We will provide details on how to send the product back to us after verifying the request.
- Refund Process:
- Once we receive and inspect the product, we will issue a full refund to the original payment method within 7-14 business days.
- You may be responsible for shipping costs if the return is not due to an error on our part.
- In the case of payment by prepaid bank cards, 3% may be deducted from the refund due to bank processing fees.
Exchange Policy
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Exchange Period:
- You can request an exchange within 14 days from the date of receiving the order.
- The product must be in its original condition and unused.
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Exchange Conditions:
- The product must be unused, undamaged, and in its original condition with all accessories and original packaging.
- The exchange will be for another product in the same category or a different product of equal value.
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How to Request an Exchange:
- You can submit an exchange request by
- via your account or contact us.
- We will provide details on how to send the product back to us after verifying the request.
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Additional Terms:
- If there is a price difference between the products, it will either be added to the invoice or refunded to you.
- The customer is responsible for shipping costs if the exchange is requested due to personal preference.
Note: We reserve the right to modify or update this policy at any time. Customers will be notified of any significant changes to this policy.
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Shipping Policy
| Delivered anywhere in the Egypt |
| 100% money back guarantee. |
| Same day delivery available (Cairo,Giza). If ordered before 5pm on weekdays |
| Shipping to the address or collection from our office is available |
Shipping costs
| Orders over 5000 Free. not include some states! |
| prices for states appear when you select the governorate |
| Pick from our Office is free |
| Price may be higher for same day delivery |
Dispatch & delivery timings
Saturday to Thursday
Orders made Saturday to Thursday before 5pm each day will be dispatched the same day. Delivery arrival depends on the shipping location.
Weekends and holidays deliveries
Delivery is not made on Fridays, except in rare and exceptional cases.
Delivery is not made on official holidays, except in rare and exceptional cases.
The orders can be received from our office on Fridays and official holidays, in exceptional cases after coordination.
delivery time schedule for the governorates (approximate)
| Cairo, Giza, Alex: 24 - 48 Hour |
| Delta: 48 - 72 Hour |
| Upper Egypt: 72 - 5 days |
If you have further questions and inquiries، You can visit help page or contact us.
The Latest Version of This Product
The Latest Version of This Product
Product Details
Product Details
The Sony WF-1000XM5 are among the most advanced wireless in-ear earbuds on the market, designed to deliver premium audio performance with industry-leading Active Noise Cancellation (ANC). These earbuds offer a rich, immersive sound experience, intelligent call clarity, and a sleek, lightweight design for all-day comfort.
Key Features:
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Next-gen Active Noise Cancelling with two advanced processors (V2 and QN2e) for powerful sound isolation
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Hi-Res Audio quality with DSEE Extreme and AI audio upscaling for deeper detail and warmth
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6 high-performance microphones for clear, focused voice calls even in noisy environments
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Ultra-light and ergonomic design for a secure and comfortable fit
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Up to 24 hours battery life (including the charging case) and 3-minute quick charge = 60 minutes playback
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Bluetooth 5.3 connectivity with Google Fast Pair and Windows Swift Pair for seamless pairing
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IPX4 water and sweat resistance, perfect for workouts and daily use
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Touch controls + Voice Assistant support (Google Assistant and Alexa), customizable via the Sony Headphones Connect app
Specifications
Specifications
Warranty information
Warranty information
| Warranty Period | 100 Day |
| Warranty Type | internatonal |
| Warranty Coverage | All manufacturing defects |
FAQs
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What does international warranty mean? This means that the product was imported from outside Egypt through an importer and not through the local agent. |
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Why is the warranty period only 100 days? Imported devices are supposed to be without warranty, but we give the customer a period of 100 days to fully test and try the product. |
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Why is the product not provided with a one-year warranty? This product may not be available at all through a local agent, or it may not be available at the present time through the agent, so it is supplied from abroad in addition to a 100-day guarantee through us to reassure our customers and ensure providing the best experience. |
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When does the warranty start and how is it activated? The warranty starts from the date of purchase of the product, and is automatically activated by us from the date of purchase. |
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How do I act if any misuse of the product occurs, such as a broken screen, etc., and what about spare parts? We have a complete maintenance department for all products. We also provide most of the spare parts for products that are available with an international warranty. You can make a maintenance request from here. You can also maintain the product through the product agent and various maintenance centers if they have spare parts. |
Customers Reviews
Customers Reviews
Product FAQs
Product FAQs
| General | |
|---|---|
Brand |
Sony
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Color |
Black, Platinum Silver
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SKU |
SO7010009
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Warranty |
100 Days International Warranty
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Product Category |
In-Ear Headphones
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Product Type |
Bluetooth Headset
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Collection |
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| General | |
Brand | Sony
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Color | Black
Platinum Silver
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Warranty | 100 Days International Warranty
100 Days International Warranty
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Product Category | In-Ear Headphones
In-Ear Headphones
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Product Type | Bluetooth Headset
Bluetooth Headset
|
Collection | |
