Physical gift card

No. At Ennap.com, we provide two clear options depending on your needs:

- Local Warranty Devices: These devices come with fully paid fees, and you won’t need to pay anything extra after purchase.
- International Devices (without local warranty): These may not have their fees paid, but for some products, we offer a fees-paid version at a discounted price.

How Do I Know If a Device Has the Fees Paid?The fee status is clearly mentioned on each product page—either in the product description or among the available purchase options.

What Is the Value of the Fees?
The fees vary depending on the device model. You can:

• Contact us directly to check the fee for a specific device.
• Or visit our Help Center to view the official fee values.

Who Sets the Fee Amount, and Can It Change?Fees are set by the National Telecom Regulatory Authority 
Each model has a fixed amount, though the government may update values periodically.

How Do I Pay the Fees If I Choose a Device Without Paid Fees?
Fees are paid through the official “Telephony” app:

1. Download the app.
2. Enter the IMEI number of your device.
3. Pay using a bank card or another available payment method.
   

What Happens If I Don’t Pay the Fees After 90 Days?
Your device’s cellular services (calls, mobile data, SMS) will be suspended. It will only work again after the fee is paid via the app.

Can I Buy the Device Now and Pay the Fees Later?
Yes, you have a legal grace period of 90 days from the date of activation inside Egypt to pay the fee via the Telephony app.